Updating a shared access user's information must be done in online banking.

  1. Under Manage account, select Share access with others.
  2. Click Options.
  3. Select Update Profile to edit their email address or phone number and the accounts they have access to. You may also remove specific account access within this page.
  4. Select Reset Password to generate a new password. This temporary password is valid for 30 minutes. The user will need to use the temporary password to log in and may update the password after they log in.