Your earned rewards will go through various statuses before your rewards are deposited into your account. You can follow the different statuses when viewing your earned rewards.
Processing - The vendor received the notification for your rewards and is verifying your transaction.
Received - The vendor verified your transaction match and your cash back is on it's way!
Failed - An issue occurred with your reward. Please contact us through chat or by calling 1-800-926-0003 so we can further investigate your rewards.