Help Center

Within online banking, navigate to the Alerts and Notifications screen one of the following ways:

1. Through My Settings:
   1. From the upper right-hand menu, select My Settings.
   2. At the bottom of the page under Other Settings, select Alerts and Notifications.
2. Through Manage account:
   1. From the main menu, select Manage account.
   2. Select Alerts and notifications.
3. Through Notifications:
   1. From the upper right-hand menu, select Notifications.
   2. At the bottom of the page, select Settings.
4. Through Notifications, View All:
   1. From the upper right-hand menu, select Notifications.
   2. At the bottom of the page, select View All.
   3. From the right-hand Alert Settings section, select Go to alert settings.
5. Through Account History:
   1. From the main menu, select My accounts.
   2. Select the account.
   3. On the right-side of the Account History screen, under Other services, select Set text message alerts.
      
      

Once you’ve navigated to the Alerts and Notifications screen:

1. Select Add an alert +.
2. Select the alert type that you want to set up from the list of possible alerts.
3. Next to the new alert type, select the alert delivery option.
   1. Select email check box to receive an alert email.   
   2. Select text check box to receive an alert text message.  
   3. Select both email and text check boxes to receive an alert email and alert text message.
4. Enter all necessary information for each alert type as described above.
   1. For large withdrawal, large deposit, high balance, and low balance alerts:
      1. Select the account.
      2. Enter the threshold amount.
   2. For balance update alerts:
      1. Select the account.
      2. Select the frequency.
      3. Select the day of the week or use the calendar icon to select the starting date based upon your selected frequency.
   3. For check cleared alerts:
      1. Select the account.
      2. Enter the check number.
   4. For loan payment due or loan payment overdue alerts:
      1. Select the account.
      2. Select the timeframe.
   5. For maturity date alerts:
      1. Enter the certificate number.
   6. For personal message alerts:
      1. Select the account.
      2. Select the alert frequency.
      3. Enter the personal message.
5. Select Save.

 or

1. Beside the alert type you want to set up, select the delivery option.
   1. Select email check box to receive an alert email.   
   2. Select text check box to receive an alert text message.  
2. Enter all necessary information for each alert type as described above.

Note(s):  

• For any alert, you’re able to provide an optional message that you want associated with the alert.  To enter this optional message:
  1. Hover over the alert.
  2. Select More Options.
  3. Select Add a personal message.
  4. Enter your personal message.
  5. Select Save.  
• To provide/update an email address to receive email alerts:
  1. Select Update under the Email alerts are sent to prompt at the top of the page.
  2. Enter valid email address.
  3. Select Save.
• To provide/update a cell phone number to receive text message alerts:
  1. Select Change or add number under the Text message alerts are sent to prompt at the top of the page.
  2. Enter valid cell phone number.
  3. Select Activate.
  4. Enter verification code.
  5. Read Mobile verification agreement.
  6. Select Accept.
  7. Select Done.