Within online banking, navigate to the Alerts and Notifications screen one of the following ways:
- Through My Settings:
- From the upper right-hand menu, select My Settings.
- At the bottom of the page under Other Settings, select Alerts and Notifications.
- Through Manage account:
- From the main menu, select Manage account.
- Select Alerts and notifications.
- Through Notifications:
- From the upper right-hand menu, select Notifications.
- At the bottom of the page, select Settings.
- Through Notifications, View All:
- From the upper right-hand menu, select Notifications.
- At the bottom of the page, select View All.
- From the right-hand Alert Settings section, select Go to alert settings.
- Through Account History:
- From the main menu, select My accounts.
- Select the account.
- On the right-side of the Account History screen, under Other services, select Set text message alerts.
Once you’ve navigated to the Alerts and Notifications screen:
- Hover over the alert you wish to delete.
- Select Delete.
- Verify the alert information.
- Select Remove.
or
1. Deselect both email and text check boxes to stop receiving an alert.