No, each Zelle® QR code is specific to an individual email address or U.S. mobile number. If you change the email address or U.S. mobile number, the Zelle® QR code will change. You must share your new Zelle® QR code to receive money.

 

Money sent to a Zelle® QR code that is not associated with an enrolled email address or U.S. mobile number will be set as “Pending” and the money will not move into your bank account unless you re-enroll the U.S. mobile number or email address associated with the QR code. If you do not re-enroll the email address or U.S. mobile number previously associated with that Zelle® QR code, the payment will expire after 14 days.

 

If the sender no longer has access to the email address or U.S. mobile number, they should cancel the payment and send money using the new Zelle® QR code.