If you made a purchase and believe you should be receiving a reward, first review the details and requirements for your activated offer. Offers often have a minimum purchase amount or other conditions for a purchase to qualify for the cash back rewards.
If you still feel you should've received a reward or received an incorrect amount, please contact us so we can further investigate the issue. When contacting us, have the merchant name, transaction date, and transaction amount available. We'll need this information to look into the issue. You can contact us through chat, by opening a ticket, or by calling us at 1-800-926-0003.