FAQs

How to sign up for My Rewards
Enroll in My Rewards in online banking or the app. Active offers that interest you. Make purchases online or in-store with your debit card. Receive cash...
Wed, 22 Dec, 2021 at 8:59 AM
When will I receive my cash back?
Cash back rewards will take at least 30 days to be deposited into your account. You can track the status of your rewards under Earned summary in My Rewards....
Wed, 22 Dec, 2021 at 8:59 AM
I made a purchase, but never received my reward
If you made a purchase and believe you should be receiving a reward, first review the details and requirements for your activated offer. Offers often have a...
Wed, 22 Dec, 2021 at 8:59 AM
How do I opt-out of My Rewards?
You can opt-out of My Rewards at any time.  On the My Rewards homepage, scroll to the bottom of the page and click Opt-out in online banking. In the app...
Wed, 22 Dec, 2021 at 8:59 AM
I opted-out of My Rewards. Can I rejoin?
You can rejoin My Reward at any time! On the My Rewards home page, select Rejoin My Rewards Review the Terms & Conditions again Select Join Now ...
Wed, 22 Dec, 2021 at 8:59 AM